What does it do?
NEWTON Analytics is a set of tools for automatic processing and analysis of audio recordings, especially telephone calls. It includes a module for automatic conversion of audio recordings into text format. The data are then subjected to advanced text analyses.
Automatic transcription of the calls to text in real time
17 languages including English, Czech, Slovak, Polish or Swedish
Recognition of call topics and keywords
Processing of separate audio tracks
Call evaluation according to specified parameters
Fulltext search in calls
Sophisticated user interface
Continuous refinement of transcriptions with tailored user dictionaries