NEWTON Analytics

NEWTON Analytics


Tools for automatic processing and analysis of audio recordings, especially telephone calls in call centers.

Tools for automatic processing and analysis of audio recordings, especially telephone calls in call centers.




Try it out Properties
NEWTON Analytics

Tools for automatic processing
and analysis of telephone calls


What does it do?

NEWTON Analytics is a set of tools for automatic processing and analysis of audio recordings, especially telephone calls. It includes a module for automatic conversion of audio recordings into text format. The data are then subjected to advanced text analyses.

Tools for automatic processing <br> and analysis of telephone calls

Key properties


Automatic transcription of the calls to text in real time

17 languages including English, Czech, Slovak, Polish or Swedish

Recognition of call topics and keywords

Processing of separate audio tracks

Call evaluation according to specified parameters

Fulltext search in calls

Sophisticated user interface

Continuous refinement of transcriptions with tailored user dictionaries

Key properties
Technical solution

Technical solution


Cloud solutions or on-premise

Metadata from PBX

Our own voice-to-text solution NEWTON SpeechGrid

Scalable performance

Customizable web interface

Integration into customer solution

We support speech recognition in 17 languages.

“Data security for our clients is always our top priority. Even without GDPR we know that privacy is crucial and the human voice deserves special respect.”
pavel-bartak-ctverec
Pavel Barták
Product Manager